Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
What materials do you use in your clothing?
We prioritize sustainability by using 100% certified organic cotton, recycled polyester, and sustainable wool. All materials are ethically sourced and meet global organic textile standards.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking link via email once your order has been dispatched.
What is your return policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our measurements to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Are your products vegan?
While many of our products are vegan-friendly, some items contain non-textile parts of animal origin like wool or leather labels. You can filter for 'Vegan' on our collection pages to see specific options.